The new face of healthcare: Why collaboration has become a strategic imperative.
New patient care team models and unlikely partnerships are beginning to emerge. In collaborative care, healthcare providers assume complementary roles and cooperatively work together to achieve an outcomes-focused approach to improving care. These new collaborative groups integrate knowledge throughout the healthcare system and anticipate and solve unprecedented challenges.
Delivering safe, high-quality care requires tight provider-patient collaboration to improve patient adherence and encourage shared accountability. This collaboration can take place at the point-of-care encounter or through online technologies and virtual communities that improve communication and build mutual respect between providers and patients.
Partner collaborative arrangements bring together different healthcare organizations to address big challenges using collective expertise. These partnership arrangements often take the form of regional alliances, joint ventures, government initiatives, and contract relationships and span disciplines, levels, and functions across diverse organizations. They often involve complex collaboration structures and new management tools to ensure success.
The Kelley Business of Medicine MBA provides the skills, techniques, and knowledge to implement collaboration across your practice and the broader healthcare industry. During the MBA program, you will explore cutting-edge collaboration challenges such as:
- Engaging physicians, nurses, and other caregivers in shared ownership of the patient care experience and clinical and cost outcomes.
- Identifying the best way to organize clinical integration and care coordination teams in complex organizations.
- Building the appropriate infrastructure (e.g., information technology, operations policies, workforce skills) to align with different types of collaborative medical practices.
- Creating and maintaining successful collaborative partnerships with other healthcare providers to promote organizational learning and knowledge sharing.
- Breaking down silos to force inter- and intra-collaboration to overcome workflow problems such as excessive wait times and readmission rates.
- Healthcare organizations must shift away from "individual expert" models to "strategic collaboration" initiatives.
- It goes beyond working well together and places greater emphasis on team skills such as open communication, learning, trust, and shared accountability.
- Provider-patient collaboration lays the foundation for a new healthcare paradigm based on prevention and wellness.
- Proven track record in developing high-impact collaboration skills.
- Numerous government and corporate grants to study consumer behavior theories as applied to patient adherence.
- Research and education in collaborative arrangements include team-based, decision-making structures, joint ventures, and collaborative operations arrangements.